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Exemplary Customer Service Training

Customer Service Training – CPD Certified E-Learning Course

Enhance customer satisfaction with our CPD Certified Customer Service e-learning course, professionally developed by expert course writers for customer service representatives and managers. This course provides practical guidance on customer engagement, effective communication, problem-solving, and leveraging feedback to improve service quality.

Through interactive lessons with AI tutors, practical exercises, and real-world scenarios, participants will learn to deliver exceptional service, build customer loyalty, and create positive experiences for clients.

By the end of the course, learners will be equipped to apply best practices in customer service, enhance organisational reputation, and contribute to overall business success.

·         CPD Certified 

·         Self-Paced Course

·         Course Duration 2 - 3 Hours

·         CPD Points: 2

·         Full audio voiceover

·         AI Course Tutor

·         Fully Interactive

·         Course CPD Certificate

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Customer Reviews

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Stephen Tanner

The online course was extremely easy to learn, the AI tutor was a godsend and really helped me out. The course has video tutorials, press play and it auto reads all the coursework to you, recommend highly

Hi there! Thank you so much for taking the time to leave a review. We're thrilled to hear that you found our online course easy to learn and that our AI tutor was helpful. We strive to make our courses as user-friendly as possible. Thanks for recommending us. Happy learning!

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V.J.

Very easy to order, the course was very informative and i passed the exam first time